Frequently asked questions

Can the grapple truck pick up my debris?

Be sure to have the debris pilled in an open area with no trees or hanging wires. This service is same-day or next-day!



How long is the wait for a dumpster?

Typically, dumpsters are available same day/next day. On occasion there is a 3 to 5 business day wait. Ask the dispatcher to put you on the IWC Waiting List.



How far do I fill up the dumpster and what happens if I overload it?

Level with the top. If the dumpster is overloaded driver can refuse pick up and/or overloading charges will apply.



How long can I keep the dumpster?

Typical short term rental period is 3 to 5 days depending on the location. Long term contracts are available based on the customer’s needs.



Is there a cost for additional days?

Yes. If the dumpster is not filled in rental time a rental fee is applied. Typically dumpsters should be dumped within a business week.



When do I pay and can I setup an account?

Prepaying your service at IWC Office confirms your booking. Contractors/Business can open accounts when credit process is approved. Call (345) 946-3867(DUMP) for info.



Do you charge for deliveries?

Yes. West Bay to Lower Valley $50, Lower Valley/East is $75. All figures in CI Dollars.



Process for ordering or removal

A typical container ordered on a Monday through Thursday will be delivered within one week. Customers have the option to have container delivered at a pre-arranged delivery date. The container pick-up date is set when the order is placed and payment is made. To change the delivery or pick-up date call Island Waste Carriers at (345) 946-3867 for customer service or our emergency line at (345) 926-1196.