Terms and Conditions/FAQ
To ensure you know all the legal details and policies Island Waste Carriers abides by and so that you know exactly what to expect, we have outlined the terms and conditions on this page. Feel free to contact us with any questions.
Customer represents and warrants that the materials placed in the equipment shall be "waste material” as defined herein and shall contain no other substances. The term "waste material" as used in these Terms and Conditions shall mean solid waste generated by Customer excluding radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic, or hazardous material. Title to and liability for any waste excluded above shall remain with Customer and Customer expressly agrees to defend, indemnify and hold harmless Contractor from and against any and all damages, penalties, fines and liabilities resulting from or arising out of such waste excluded above.
DRIVEWAYS AND PARKING AREAS
Customer warrants that any access / location provided from Contractor's equipment is sufficient to bear the weight of all equipment and vehicles required to perform the service. Contractor shall not be responsible for damage to any private pavement of accompanying sub-surface or any route reasonably necessary to perform the services herein contracted. In addition Contractor shall not be responsible for damage to lawns, fences or shrubbery. Customer assumes all liabilities for damage to pavement or road service, lawns, fences, and shrubbery.
Due to the uncertain soil conditions and sub surface terrain Island Waste cannot be held responsible for any damage to Customer driveways, curbs, lawns or walks, wells and septic systems. It is Customer's responsibility to make Island Waste aware of any underground utilities, which might be affected by taking delivery of the dumpster container.
Due to inclement weather, traffic conditions, or mechanical breakdowns, we cannot guarantee delivery times or dates.
Process for Ordering / Removal
A typical container ordered on a Monday through Thursday will be delivered within one week. Customers have the option to have container delivered at a pre-arranged delivery date. The container pick-up date is set when the order is placed and payment is made.
To change the delivery or pick-up date call Island Waste Carriers at (345) 946-3867 for customer service or our emergency line at (345) 926-1196.
Metals must always be disposed of separately.
For information call (345) 946-3867(DUMP)
- No Liquids / Solvents
- No Chemicals / Freon
- No Batteries
- No Paint Except Dry Cans
- No Biohazard / Medical Waste
- No Propane Tanks
- No Asbestos Tires
- No Contaminated Dirt
- No Wet Concrete or Cement
- No Equipment Containing Gas or Oil
- Refrigerators and Freezers
- Box Springs and Mattresses
- Air Conditioners
Restrictions & Fees May Apply
It is against the law to put hazardous or toxic waste in a container. Any toxic or hazardous waste becomes the responsibility of the customer.
Island Waste Carriers gets several frequently asked questions from our customers and want to share them with you to help you answer some questions. Feel free to contact us with questions you do not see here and we will be happy to answer them.
Can the Grapple Truck pick up my Debris?
Be sure to have the debris pilled in an open area with no trees or hanging wires. This service is same-day or next-day!
How long is the wait for a dumpster?
Typically, dumpsters are available same day/next day. On occasion there is a 3 to 5 business day wait. Ask the dispatcher to put you on the IWC Waiting List.
How far do I fill up the dumpster and what happens if I overload it?
Level with the top. If the dumpster is overloaded driver can refuse pick up and/or overloading charges will apply.
How long can I keep the dumpster?
Typical short term rental period is 3 to 5 days depending on the location. Long term contracts are available based on the customer’s needs.
Is there a cost for additional days?
Yes. If the dumpster is not filled in rental time a rental fee is applied. Typically dumpsters should be dumped within a business week.
When do I pay and can I set up an account?
Prepaying your service at IWC Office confirms your booking. Contractors/Business can open accounts when credit process is approved. Call (345) 946-3867(DUMP) for info.
Do you charge for deliveries?
Yes. West Bay to Lower Valley $50, Lower Valley/East is $75. All figures in CI Dollars.